Thank You!

Your question has been sent to an Oncor representative. We strive to answer all questions as promptly as possible in the order in which they are received.

If your question pertains to a service related issue such as a power outage including partial power or a service wire problem such as sparking or arcing service lines, please report your outage online by visiting or by texting REG to 66267 to receive updates. You will need to have your ESI ID to complete the registration for our Text Oncor Program.

You may also contact our 24/7 outage line at 1.888.313.4747 to report your outage.

Oncor, We Deliver​