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For service requests call 1.888.313.6862. To report an outage or receive an update call 1.888.313.4747. For all other inquiries please provide your name and service address. You will receive a response to your inquiry within 1-2 business days.
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Our Focus is Delivering Quality Customer Care

Mike Guyton
Senior Vice President
and Chief Customer Officer

Your Trusted Advisor

At Oncor, we want to be a trusted advisor to the 10 million people we serve.  Oncor is a regulated electric distribution and transmission business that uses superior asset management skills to provide reliable electricity delivery to consumers.

About Oncor